![]() You may also end an email to received my new passport but they lost my certificate of citizenship There is only one number to reach the National Passport Information Center and that is 1-87. Please guide the best way to get in touch with them?Īnswer: Hello. I have been trying to call the help desk but cannot get any customer representative. I received my passport on Aug 4th, 2021 and it's been 3 weeks and I have not received my supporting documents. Naturalization Certificate (Supporting Document not received) I recieved my NC after 4 months of recieving my passport, you have to keep asking them about your supporting documents Please contact the NPIC at 1-87 for more information. Question: My certificate of naturalization was returned to me damaged, what should I do?Īnswer: The Department of State does not cover costs for damaged/lost documents. If they have been send, the issue may be with USPS. Please contact the NPIC at 1-87 to find out if your documents have been mailed out. The original only needed to be presented to the passport agent. The actual requirement for identification is just a photocopy. What should I do? I already call like thousand times, send letters, emails everything!Īnswer: Hello. That's my only valid document in a foreign country!!!! We are going to be here for 6 months and our tourist visa will last 6 months so we’ll be illegal !!!! I need my original passport as urgently as possible. We received them both about three weeks ago, but we are still waiting for our PASSPORT ( we are not from the U.S., that’s why we needed to send the original passport). Question: Good morning: On June 7th, we applied for our under 16-year-old son's passport book and card. If not, contact the National Passport Information Center.Ĭomments for I received my passport but where are my supporting documents? Where are my documents and when should I expect to receive them? Could it be that they are misplaced? Is it normal for the new passport to arrive before the supporting documentation?Īnswer: Supporting documents are sent separately from the new passport. None of these have been returned to me yet and I have just received my new U.S. Along with a medical record with my dad's signature and my baptism certificate from the year 2000. And some of these documents include my dad's tax returns. My Original Birth Certificate with the Translation attached in English.Īlong with several other supporting documents that proved my dad's custody of me during my entire life here in the U.S.
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